Quick answer: Yes. In Virginia, a provider can assess flu symptoms by video and, when appropriate, prescribe an antiviral like Tamiflu and send it to your pharmacy. Telehealth works well for adults and older kids with typical flu symptoms in the first 48 hours. You will need an in-person visit for a flu test, breathing treatment, IV fluids or an X-ray. PACS telemedicine visits are $75 for self-pay patients.
When you’re shivering with fever, the last thing you want is to get in the car. A flu telehealth visit lets you see a provider from bed, and often get treatment started within the 48-hour window.
How a flu telehealth visit works
- Book a telemedicine visit online
- Join by video on your phone, tablet or computer
- The provider asks about your symptoms, when they started, your health history and medicines
- If appropriate, they send a prescription to your pharmacy and give you a care plan
- If you need testing or an exam, they’ll tell you to come in to our Alexandria or Ruther Glen clinic
When telehealth is a good fit
- Typical flu symptoms: fever, aches, cough, sore throat, fatigue
- You’re within the first 48 hours and want to ask about antivirals
- Someone in your home has confirmed flu and you have the same symptoms
- You need a work or school note
- You have questions about recovery or how long to stay home
When to come in person instead
- You need a rapid flu or COVID test to confirm your diagnosis
- You’re wheezing and may need a breathing treatment
- You can’t keep fluids down and may need IV fluids
- Your cough is getting worse and pneumonia is a concern (X-ray)
- A young child or baby is sick (see flu in kids)
For emergency symptoms such as trouble breathing, chest pain or confusion, call 911. See flu warning signs.
Cost
A PACS telemedicine visit is $75 for self-pay patients, compared with $139 for a routine in-person visit (see self-pay pricing). Many insurance plans also cover telehealth. Check our accepted insurance.
Tips for a smooth visit
- Take your temperature beforehand
- Have your medication list and pharmacy information ready
- Find a quiet, well-lit spot
- Note when your symptoms started
Frequently asked questions
Can I get Tamiflu from a telehealth visit in Virginia?
Yes, if the provider determines it’s appropriate. Tamiflu is not a controlled medicine, so it can be prescribed by video.
Can telehealth diagnose the flu without a test?
During flu season, providers can often diagnose flu based on symptoms and exposure. A test may still be recommended in some cases.
Can my child have a flu telehealth visit?
Contact us to check whether a video visit is right for your child. Babies and young children with fever are usually best seen in person.
Is telehealth better than urgent care for the flu?
It depends on your symptoms. Read urgent care vs. primary care vs. telehealth.
Where can I learn more?
See flu treatment guidance at cdc.gov/flu.
Get care today at PACS Urgent Care
Walk in or book online at our Alexandria flu clinic (3481 N Beauregard St, open 7 days, 8 AM to 8 PM) or book at our Ruther Glen flu clinic (17067 Merchants Dr, Monday to Friday 8 AM to 8 PM, Saturday and Sunday 9 AM to 5 PM). Prefer to stay home? Start with a telemedicine visit.
This article is general information and is not a substitute for advice from your own clinician.
